IT Department Responsibities
IT Department Responsibities

The Things We're Good At

Remote Support

Many IT services can provide technical support remotely. For instance, if one of your devices experiences an issue, IT services can access it through the internet to troubleshoot and repair it. Remote support allows them to find and repair issues more quickly and can apply to multiple devices, including most mobile devices. Having IT services with remote support capabilities can reduce the time to update applications and repair technical errors so your work can continue with minimal interruption.

Hardware

eComDat provides hardware installations, maintenance and repairs. For instance, a corporate IT department is often responsible for installing the computers, hard drives, printers, modems and routers that the company needs to operate. IT teams also evaluate a business's processes to determine the types of hardware that support its needs. In many businesses, technical teams are also responsible for maintaining hardware and updating computers, modems or routers to support productivity and performance.

Network Security

Network security services help protect a business' network from unauthorized access. eComDat can create and issue access authorization to those who need it. We can also provide many other services to protect your network, including:

  • Building firewalls
  • Installing anti-virus software
  • Installing virtual private networks (VPNs)
  • Performing regular network checkups

Our Business is IT

Information Technology, Local Area Network, Computer System, whatever you call it, we can do it. Plan it, price it, install it, manage it, warranty it. You do your thing, we'll do ours.

OUR STRENGTHS

PROACTIVE MAINTENANCE

This requires performing regular checks and updates on your IT systems and devices to prevent potential problems or failures before they occur. Proactive maintenance can help you improve your IT performance, reliability, security, and efficiency. As your IT partner we continuously monitor, patch, update, optimize, audit, and report on your IT environment. 

BUSINESS CONTINUITY

Business continuity is the ability to maintain or resume your business operations in the event of a disruption or disaster, such as a power outage, a natural disaster, or a cyberattack. Your IT partner should be able to help you design and implement a business continuity plan that ensures your critical systems and data are always available and accessible, regardless of the circumstances.

SECURITY

Security is the number one priority for any IT partner, as cyberattacks are becoming more frequent and sophisticated, and represent potentially significant damage to your business reputation, operations, and finances. Your IT partner should be offering you a comprehensive security solution that covers all aspects of your IT environment from network and endpoint protection, to data encryption and backup, identity and access management, and threat detection and response.